General Information and Policies

Visiting Hours

Family and friends are encouraged to visit as often as they would like and play an active role in their loved ones' life at Shoreham.  Whenever possible, residents are encouraged to go on visits with friends and families, whether for a few hours or overnight.
Visiting hours are not restricted; however, visitors are asked to respect the privacy of residents.  Quiet Hour is from 1:00 p.m. to 2:00 p.m. and visitors are asked to leave the building by 9:00 p.m.
Visitors are welcome to have a meal with their loved one.  We ask that visitors notify the Dietary staff as soon as possible for meal preparation.  Meal tickets can be purchased at the Business Office.

Scent

There are a number of residents and staff who have respiratory problems and/or are very sensitive to strong odors.  Therefore, we request that visitors refrain from wearing perfumes, colognes, and/or hair spray. Also please avoid bringing in latex balloons as they may cause an allergic reaction.  Foil balloons are a safe alternative.

Resident sign out sheets

All family/friends who wish to take a resident on an outing must complete a form at the nursing station accepting responsibility for the resident.  If the resident requires medication while on pass, a signature is also required indicating that you have received the medication(s) and have been informed as to the dosage and time(s) of administration.

Alcohol

Alcohol is permitted only in consultation with the Physician.

Smoking

Residents may smoke only in the designated resident smoking room.  Visitors are not permitted to smoke in the Home.

Plants

Toxic plants are not permitted.  Examples are Oleander, Dumb Canes (Dieffenbacia), Elephants ear (Alocasia, Coloasia), Caladiums, and Azaleas. 
Highly scented plants and flowers are not permitted because of residents' and staff respiratory sensitivities.  Some examples include Easter lilies, Lilacs, Hyacinth, and Geraniums.  Some acceptable alternatives are Christmas cactus, Chrysanthemums, and African Violets.

Poinsettia's are not permitted on C-wing or for residents with dementia.

Only small artificial Christmas trees are permitted in resident rooms.

Furniture

Due to lack of space and safety issues, furniture and equipment should be kept to a minimum.  We suggest a resident bring only a television, radio, and a chair.  All furniture and equipment must be checked by staff before being placed in the resident's room.  No mats, mist machines, electric heating pads or kettles are allowed.  Any electronic items must be pre-approved by maintenance.

Telephone and Television

Televisions are located in the lounges of the resident wings and in the main lounge. Resident rooms are equipped with cable T.V. Any resident who wishes to have this service must contact the Business Office.  A monthly fee is required for this service. 

Personal telephones may be connected in residents' rooms.  The resident or family member must arrange for this service with Aliant or Eastlink.  Information is available at the business office.  Installation and monthly costs of a personal telephone are the responsibility of the resident.

Available on every wing is a DVD and VCR unit, and ghetto blasters with a wide range music, DVD's and Video available.  Please feel free to come, sit with a loved one, and watch a movie or listen to music whenever you like.

Pets

Shoreham Village believes that pets are therapeutic and can be enjoyed by many residents.  Dogs must be pre-approved by the Administrator before being allowed to visit the Home.  All dogs must be kept on a leash at all times when on Shoreham Village campus.

Business Office Hours

Hours of operation are Monday to Friday from 8:00 a.m. to 4:00 p.m, with the exception of holidays.

Newspaper

It is the Home's policy that all newspaper subscriptions be directed to the Director of Recreation Services.  Newspapers are delivered Monday through Sunday for residents who would like this service.  Please inform the Director of Recreation Services of the following information:
1. Account number and expiry date.
2. Whether the paper is being transferred from another location.
3. Whether a three month, six month or yearly subscription is wanted.
4. How payment is to be made.

Mail

Mail delivery is made available five days a week.  A mail slot is provided at the Business Office for the residents' outgoing mail.  Stamps are available at the Recreation Office.  Mail for residents should be addressed to:

Name of Resident
Shoreham Village Senior Citizens Assoc.
3777 North Street
RR#1 Chester, Nova Scotia
B0J 1J0

Personal Clothing

Clothing needs are evaluated twice yearly (spring and
fall) and are ordered by the seamstress as recommended by residents, family and staff. 

Storage space is not available at Shoreham Village.  It is mandatory that residents and/or families make alternate arrangements to store out of season clothing, extra luggage and other personal effects.

The following is a suggested list of clothing needs:

Suggestion Boxes

Suggestion boxes are located at the front entrance of the Home and at the Nurses Station. Please offer any suggestions that may help to improve our Home.

Room Changes

At times it may be necessary to move a resident to a different room. This may be due to a change in health status of the resident or an incompatibility with a room mate.

If the Health Care Team finds it necessary to make a room change the resident and family will be informed.


Fire Safety

Shoreham Village is on one floor with a number of emergency exits.  The building has a sprinkler system and smoke and/or heat detectors in all rooms and areas of the building.  An updated fire plan is in place and staff are trained in emergency procedures.  Fire drills are held monthly. 
In the event of a fire or other emergency while you are visiting a resident(s), remain where you are until given instructions by a staff member.

Areas to Socialize

You can visit with families in the:  Occupational Therapy room (this room is equipped with a full kitchen and is  available to book for birthday parties, family gatherings, etc.); Quiet/Chapel room; Lounges on each unit (each unit has its own deck); or the main lounge area.  There is also a lovely deck at the front entrance and a gazebo in the Lions Club Park.